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FREQUENTLY ASKED QUESTIONS

  • Are food and drinks allowed?
    Yes, food and drinks are allowed. A cooler is also provided on all pontoon/ boat rentals.
  • Are pets allowed?
    We allow small to medium sized dogs and cats. We do request you take extra care of any vinyl surfaces when pets are onboard and take precautions anytime the motor is running.
  • Can we swim in the lake?
    Yes, you can swim in the lake if you are on a boat/ pontoon. You cannot swim if you are on a PWC or Evojet.
  • How can I get a discount?
    By joining our mailing list you will be first to be notified of our deals. Discounts are also rewarded to loyal customers and customers that refer us to their friends and family. We also provide special offers to select customers who leave us a review.
  • How do I rent a boat?
    Click any "Book Now" button and 1) Select a lake, 2) Select your watercraft, 3) Select your date & time, 4) Meet us at the specified boat ramp. You will also receive a confirmation email with details and instructions.
  • Who can operate the watercraft?
    The watercraft must be operated only by the individual(s) who signed off on the rental agreement as an Operator/ Additional Operator. We also offer an optional captain if needed.
  • How old do I have to be to operate a watercraft?
    21 years old. Anyone born on or after September 1, 1993 must provide proof of completing a TPWD-certified boater education course to operate any watercraft OR purchase a one-time 15-day boater ed deferral. Info on completing a TPWD-certified boater education course: https://tpwd.texas.gov/education/boater-education/boater-education-online-courses (Certificate takes 7-10 business days to process and be available after completion of course.) A one-time last min 15-day boater ed deferral can be purchased online for $10-15 (click the link below and scroll down to "15-Day Boater Ed Deferral"): https://tpwd.texas.gov/regulations/outdoor-annual/boating/mandatory-boater-education-requirements
  • Where do we meet for our rental?
    Depending on the lake you select, our predesignated ramps are: Lake Travis: Currently unavailable due to water levels Lake Austin: 1601 S Quinlan Park Rd, Austin, TX 78732 Lake LBJ: 417 Robinhood Ln, Granite Shoals, TX 78654 Inks Lake: 3630 Park Rd 4 W, Burnet, TX 78611 Lake Buchanan: 3400 TX-261, Buchanan Dam, TX 78609
  • Delivery at a different dock/ramp?
    Currently we are only providing our delivery service at select public docks and ramps.
  • Where do we park?
    Parking is available at all our docks/ramps, but we do recommend carpooling to limit the number of vehicles. Some of our ramp locations may require an entry fee.
  • What are the holiday days for this year?
    2024: May 27th (Memorial Day) , July 4th (Independence Day), September 2nd (Labor Day) *8-5-81 - WATERCRAFT AND OTHER MOTORIZED CRAFT ON LAKE AUSTIN. (A) A person may not use or possess a jet ski, wet bike, motorized surfboard, or similar device on Lake Austin: (1) from sunset on the Friday before Memorial Day until sunrise on the Tuesday after Memorial Day; (2) from sunset on the Friday before Labor Day until sunrise on the Tuesday after Labor Day; or (3) from sunset on July 3 until sunrise on July 5.
  • What is an Evojet?
    An Evojet is a single passenger go-kart style watercraft that is custom built for anyone wanting to experience a unique and thrilling ride on the water. Checkout our dedicated watercraft page for more information.
  • What is a PWC?
    A PWC (Personal Watercraft) is a general term for Jet Skis, Waverunners, etc.
  • What is your cancellation policy?
    Renter must provide a written cancellation notice 7 days prior to their rental date in order to receive a full refund. We reserve the right to cancel and refund any rental due to lake closure by governing authorities, bad weather, the occurrence of any force majeure events, and/or other unforeseen circumstances. There are no refunds or rebates for late arrivals or early returns. No-shows and all other cancellations will be charged the full rental price.
  • What happens if there's bad weather?
    Under unsafe weather conditions, our team will help reschedule your rental or provide a full refund.
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